Privacy Policy
Privacy is of utmost importance to us at AV Sur+. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you interact with our online platform. By accessing and using our platform, you consent to the practices described in this policy.
Information Collection:
a) Personal Information: We may collect personal information such as your name, email address, contact number, when you create an account, place an order (billing information), or interact with our platform. This information is necessary to fulfil your requests and provide you with a personalized experience.
b) Usage Data: We may collect non-personal information, such as your IP address, browser type, device information, and website usage patterns. This data helps us analyze and improve the performance of our platform and enhance your browsing experience.
Information Use:
a) Personalization: We may use your personal information to personalize your experience, including tailoring product recommendations, providing relevant content, and delivering targeted marketing communications.
b) Order Fulfillment: We use your personal information to process and fulfil your orders, communicate order updates, and facilitate shipping and delivery.
c) Communication: We may use your contact information to send you important updates, newsletters, promotional offers, and other relevant communications related to our products and services. You can opt out of these communications at any time.
d) Analytics and Improvement: We may analyze usage data to understand user preferences, improve our platform, and enhance our product offerings and services.
e) Legal Compliance: We may use and disclose your personal information to comply with applicable laws, regulations, legal processes, and enforce our terms of service.
Information Sharing
a) Service Providers: We may share your personal information with trusted third-party service providers who assist us in delivering our products and services, such as payment processors, shipping partners, and customer support providers. These service providers are obligated to handle your information securely and only for the purposes outlined in this policy.
b) Legal Requirements: We may disclose your personal information if required by law, court order, or government regulation, or if we believe such disclosure is necessary to protect our rights, safety, or property, or that of others.
Data Security:
a) We implement robust security measures to safeguard your personal information against unauthorized access, misuse, alteration, or disclosure. However, please note that no method of data transmission over the internet or electronic storage is completely secure. While we strive to protect
your information, we cannot guarantee its absolute security.
Third Party Links:
a) Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices or the content of such third parties. We encourage you to review the privacy policies of those websites or services before providing any personal information.
Updates to the Privacy Policy:
a) We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We encourage you to review this policy regularly for any updates. Continued use of our platform after changes have been made constitutes your acceptance of the revised Privacy
Policy.
If you have any questions or concerns regarding our Privacy Policy or the handling of your personal information, please contact us using the information provided in the “Contact Us” section of our platform. We are committed to protecting your privacy and will address any inquiries or concerns promptly and appropriately.